🛠️ We're Upgrading for You

At Genci, your satisfaction has always been our top priority. We're currently undergoing a full logistics and backend upgrade — including improved stockkeeping, order tracking, and fulfillment systems — to better serve you as we expand.

This means some previous orders may experience delays or temporary tracking inconsistencies, but every single order is still being processed and delivered.

We know how frustrating that can be, and we’re working around the clock to speed things up.

If you have any concerns about an existing order, please don’t hesitate to contact us. Our support team is active and responding daily.

📬 Get In Touch

For faster support, please use the form below to submit your inquiry, or drop us an email.
We typically respond within 24-48 hours.

Email: support@shopgenci.com